Last updated: 03-03-2026
This document is drafted in Italian.
Any translated versions in other languages are provided solely for information and as a courtesy.
In the event of discrepancies, conflicts of interpretation or differences between the Italian version and any translated version, the Italian version shall in all cases prevail.
1. COMPANY IDENTIFICATION DETAILS
This website is operated by:
Fortunato Stark Industries Ltd
Registered office: Ulitsa Seliolu 17, 9000 Varna, Bulgaria
Email: gdpr@fortunatostark.com
Phone: +39 3801970988
2. DESCRIPTION OF SERVICES
Through the website, Fortunato Stark Industries Ltd offers the following professional services:
- Development of custom websites and landing pages
- Implementation and management of CRM (Odoo)
- Website support and maintenance
- Hour packages for CRM consulting and support
3. RULES FOR USE OF THE WEBSITE AND SERVICES
Access to and use of the website and the services offered are permitted solely for lawful purposes and in compliance with the regulations in force in the European Union.
It is forbidden to:
- Use the website for unlawful or harmful activities
- Spread malware, viruses or dangerous content
- Interfere with the operation of servers or third-party platforms
- Infringe the intellectual property rights or privacy of other users
The user undertakes to comply with all applicable laws and with the conditions set out in this document while using the website and the services.
4. INTELLECTUAL PROPERTY
Images: All images on the website of Fortunato Stark Industries Ltd are freely usable by the company and/or released under CC0 (downloaded from Pexels.com) or generated by artificial intelligence with a recognisable mark. The company holds full right of use without the need for further authorisation.
Design, layout, texts and creative content: All other creative elements of the website and of the projects developed by the company (design, layout, texts, custom graphics) are protected by copyright. Any copying, reproduction, distribution or unauthorised use of such content by third parties entails legal liability and may be pursued in court.
Content provided by clients: Clients who provide materials for the development of websites or other projects must guarantee that they hold all necessary rights over the content provided. Alternatively, they may entrust the creation of the content to Fortunato Stark Industries Ltd, with the guarantee that privacy and rights will be fully respected.
5. LIMITATIONS OF LIABILITY AND DISCLAIMER
The services are provided “as is” and the company does not guarantee specific results beyond what is stated in quotes or contracts.
Fortunato Stark Industries Ltd undertakes to provide professional web development, CRM, support and maintenance services in line with the best practices of the digital sector.
- The company assumes liability solely for damage caused intentionally by its own technicians while carrying out the work. In such cases, the company will do everything possible to:
- Solve the problem directly
- Provide a development alternative within the limits of its own capabilities
- Any alternative solution that requires the intervention of external suppliers will be offered as an additional paid service, not covered by Fortunato Stark Industries Ltd, as it is handled by independent third parties.
The company is not responsible for: - Technical problems, server malfunctions or service interruptions
- Cyber attacks, loss or corruption of data, failed backups
The company is not responsible for legal problems arising from:
Any disputes, claims for compensation or liability arising from relationships between the client and its own end customers remain solely the client's responsibility.
In any case, Fortunato Stark Industries Ltd offers technical support and consulting, seeking to provide assistance and solutions within the limits of its own capabilities.
6. PAYMENTS, REFUNDS AND SUSPENSION OF SERVICES
Payment methods
Payments must be made exclusively by bank transfer within 5 (five) working days of the written confirmation of the quote.
Payment is considered valid only after the following have been sent:
- bank evidence showing that the transfer was made;
- the transaction identification code (CRO/TRN or equivalent).
The company reserves the right to suspend the start or continuation of the work in the absence of confirmation that payment has been made.
Refunds
Refund requests are admitted solely:
- before the actual start of development activities;
- within 48 (forty-eight) hours of acceptance of the quote.
After that deadline, or once operational activities have started, a full refund cannot be requested.
Cancellation after the start of the engagement
In the event of withdrawal from or interruption of the project after the engagement has begun, the client will be required to pay:
- in full for the hours already developed or the activities already carried out;
- a fee for the start of the project, including preliminary activities, technical analysis, planning, initial configuration and administrative handling;
- any costs incurred for technical or bureaucratic procedures, reversals, activations, configurations or contractual commitments with third-party suppliers.
These amounts are not a punitive penalty, but compensation for activities actually carried out and costs already incurred by the company.
7. GOVERNING LAW AND JURISDICTION
These Terms and Conditions are governed by the law of the Republic of Bulgaria.
Competent court: Varna Court, Bulgaria
Address: 9000 Varna, Bulgaria