CRM development: time to grow for real.
Centralise your customers, streamline your team's work and improve the customer experience.
Centralise your customers, streamline your team's work and improve the customer experience
A CRM (Customer Relationship Management) is the ideal tool for managing customers, contacts and business processes effectively. It is useful when you want to centralise information, improve internal and external communication, and streamline sales and support work.
With a CRM you can monitor every customer interaction, automate repetitive tasks, track staff performance and deliver an ever more precise and professional customer experience.
What can a CRM do to improve organisation and performance?
Hands-on experience at your service to create a CRM that is customised, effective and perfectly aligned with your operational needs.
With a CRM you can manage all the information about customers and interactions in one place, from email and WhatsApp communications to VoIP calls recorded for quality control.
You can organise leads, opportunities and contracts in custom pipelines, monitor the status of negotiations and plan future activities.
The CRM also lets you manage employees, track their activities, generate detailed reports and analyse team performance. You can also store documents, sign contracts digitally and keep the whole workflow under control, ensuring efficiency, transparency and an excellent customer experience.
Who it is for
- Companies that want to strengthen their online presence.
- Businesses with an outdated website that need a redesign.
- Organisations taking their first step into the digital world.
- Startups starting from zero
- SMEs that want to organise their workflows.
We are not an official Odoo partner, but we have years of experience developing and customising CRMs for companies of different sizes. We offer consulting and development at €35/h + VAT, with complete solutions to optimise the management of customers, employees and business processes.
Contact us on WhatsAppVoIP solutions for business communication
VoIP (Voice over IP) is a technology that lets you make and receive phone calls over an internet connection instead of traditional analogue phone lines. This lets you manage business telephony more flexibly, integrating landlines and extensions directly on a computer, smartphone or virtual switchboard.
For a company, VoIP lets you centralise communications, create custom extensions, record calls, monitor response times and call duration, and analyse the performance of the sales department or customer care. Integrated into the CRM, it automatically links every call to the customer record, keeping a complete history of interactions and improving organisation, quality control and continuity of service.
What you can do with VoIP
- Make and receive calls over the internet from any device.
- Set up a virtual switchboard with dedicated extensions and departments.
- Record and monitor calls for quality control.
- Monitor duration, response times and call volume.
- Cut the cost of national and international calls.
- Activate national or international numbers according to your business needs.
What a custom CRM includes
Complete history of email communications
Email integration in the CRM lets you manage all business communication directly inside the platform. Every message sent or received is automatically linked to the customer record, deal or ticket concerned, keeping a complete and easily searchable history. This gives the team an up-to-date view of conversations at all times, avoiding information scattered across personal inboxes.
Pipeline management
With a CRM you can create custom processes to monitor customers, leads, opportunities and contracts. You can track every stage of the sales process, assign responsibilities and set automatic reminders, making the flow of activities clear and organised.
Activity tracking
Odoo lets you monitor employee activity, generate detailed reports and analyse performance. Every task and communication can be recorded, so you can check the work done, optimise time and resources and keep internal activity transparent.
Customer experience
The CRM lets you record incoming and outgoing calls, analyse the data collected and monitor the quality of service. Advanced reporting helps identify any problems and makes customer-relationship management more efficient.
CRM development costs
For CRM development we follow a structured, results-oriented process. We use Odoo CRM, one of the most complete and flexible ERP platforms on the market. Odoo lets you manage sales, commercial pipelines, marketing, quotes, invoicing and automations in a single integrated ecosystem. Compared with solutions such as Salesforce or HubSpot, it offers more direct control over the infrastructure, more sustainable costs in the medium term and above all an extremely high level of customisation, both in operational workflows and in the interface and add-on modules.
25 hours
What the CRM hour package includes:
- Analysis of the type of business
- Analysis of workflows
- Video call sessions
- Gathering and defining requirements
- Development of a CRM demo version
- Analysis and review of the demo
- Debugging, testing and optimisation
- Technical support and maintenance
Prices shown include VAT and taxes, with no hidden costs.
Request development50 hours
What the CRM hour package includes:
- Analysis of the type of business
- Analysis of workflows
- Video call sessions
- Gathering and defining requirements
- Development of a CRM demo version
- Analysis and review of the demo
- Debugging, testing and optimisation
- Technical support and maintenance
Prices shown include VAT and taxes, with no hidden costs.
Request development100 hours
What the CRM hour package includes:
- Analysis of the type of business
- Analysis of workflows
- Video call sessions
- Gathering and defining requirements
- Development of a CRM demo version
- Analysis and review of the demo
- Debugging, testing and optimisation
- Technical support and maintenance
Prices shown include VAT and taxes, with no hidden costs.
Request developmentHours not used in the initial phase are spread over the year for support, updates or new integrations. We recommend the 50-hour package, because a complete development with integrations takes around 40 hours on average, leaving a strategic margin for later changes or improvements. Prices shown include VAT and taxes, with no hidden costs.
Free consultation, no commitment
Request a consultation so we can analyse your needs and suggest the digital solution best suited to your business.